What Is Responsible Gaming and Why It Matters
Responsible gaming means enjoying games while staying in conscious control of your time, money, and mental wellbeing. At 93 com, we believe every player's gaming experience should be fun — never a burden.
Online gaming is growing rapidly in Bangladesh. Many people start for fun, but a lack of awareness can sometimes turn it into a problem. 93 com is committed to helping you avoid that risk by providing the right information, tools, and support.
Responsible gaming isn't just for those with a problem — these guidelines apply to everyone who plays. Deciding in advance how many hours you'll play each week, how much you're willing to spend, and when to take a break is what responsible gaming is all about.
Keep in mind: Gaming is a form of entertainment. Winning is never guaranteed, so your financial plans should never depend on gaming outcomes. 93 com is always here to make sure you have a safe and healthy gaming experience.
93 com's responsible gaming policy is built to international standards. Our platform offers several practical tools to help you monitor your gaming habits and set limits whenever needed — all easy to use and accessible from your account settings at any time.
Many people think, "I'm in control, I don't need any of this." But problems tend to creep in gradually — a little more today, a little more tomorrow. That's why staying aware and checking in with yourself regularly is so important. At 93 com, we're here to help you build that awareness.
Six Key Benefits of Responsible Gaming
93 com provides these features to ensure a safe and enjoyable gaming experience.
Set Deposit Limit
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period, but you can lower it right away.
Session Time Limit
Decide in advance how long you will play. 93 com will automatically alert you when your set time is up, and reminders will be sent during long sessions so you can take a break.
Set Loss Limit
Once you've lost a set amount, gaming will automatically stop. This feature protects you from larger losses and gives you a chance to step back and return with a clear head.
Cooling-Off Period
Take a break from gaming for anywhere between 1 day and 6 weeks. During this period, deposits and bets on your account will not be possible. This break is especially helpful when you're feeling stressed or facing financial difficulties.
Self-Exclusion Feature
Close your account for anywhere from 6 months to permanently. During self-exclusion, you will not receive any promotional messages from 93 com. This is the most effective step for serious cases of problem gaming.
Gaming History Review
View a full history of all your betting activity. Time spent playing, amounts won or lost — everything is laid out transparently. This information helps you better understand your own behaviour.
How to Set Your Limits
Go to Account Settings
After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" menu.
Choose the type of limit
Choose the type of limit you need — deposit, loss, or session time. You can also set multiple limits at once.
Enter amount or time
Choose daily, weekly, or monthly, then enter your preferred amount or time limit.
Confirm
Click the Save button. Reduced limits take effect immediately. A 24-hour cooldown applies when increasing limits.
How to Recognise Signs of Addiction
If any of the following are happening in your life, it may be time to seek help:
- Placing larger bets to recover losses ("chasing losses")
- Trying to quit gaming but being unable to
- Lying to family or friends about your gaming
- Skipping meals, sleep, or work to play
- Borrowing money or spending savings to fund gaming
- Feeling restless or irritable when not gaming
- Thinking about gaming constantly
If you notice even one of the signs above, please contact our support team or use the self-exclusion feature.
Gaming Health Check
Answer the questions below to get a better understanding of your gaming habits.
Has any of the following happened to you in the past month?
Where to Get Help When You Need It
You are not alone. 93 com and various organisations are ready to support you.
93 com Support
Reach our trained support team via live chat or email, 24/7. Your privacy is fully protected.
Account Limit Tool
Set deposit, loss, and session limits directly from your account settings. Completely free and instant.
Self-Exclusion Form
Contact support to close your account for 6 months, 1 year, or permanently. The request will be processed within 24 hours.
Family Support
You can let us know if a family member is struggling with a gaming problem. We'll work together with you to find a solution.
Responsible Gaming FAQ
Ten Golden Rules of Responsible Gaming
Responsible gaming at 93 com is more than just using tools — it's a mindset. Following these guidelines will keep gaming enjoyable at all times:
- Set your budget first: Decide how much you are willing to spend before you start playing, and stick to that limit.
- Set a time limit: Decide how long you'll play before you start, and set an alarm.
- Never bet on impulse: Avoid gaming when you're angry, upset, or emotionally charged.
- Accept your losses: Losing is a natural part of gaming. Never chase your losses by placing more bets to win back what you have lost.
- Never play under the influence of alcohol or drugs: Your ability to make sound decisions decreases in this state.
- Take regular breaks: Take at least a 10-minute break every hour.
- Let your family know: Don't hide your gaming activity from your family.
- Keep other hobbies: Make sure gaming is not the only source of joy in your life.
- Never play with borrowed money: Never fund your gaming with borrowed money or by dipping into your savings.
- Don't hesitate to ask for help: If you think something is wrong, contact support immediately.
Keep in mind: Responsible gaming is a culture at 93 com. Every member of our team is trained on this and is always ready to support you. Your enjoyment and well-being are how we measure our success.
Gaming culture in Bangladesh is still maturing, and 93 com wants that growth to happen in a healthy, responsible way. We are more than a platform — we are committed to building a responsible gaming community where every player feels safe, informed, and happy.
Start Gaming Responsibly Today
Register with 93 com and access all responsible gaming tools for free. Your fun, your control.