93 com Terms & Conditions — Complete Policy Guide

1. General Terms & Applicability

93 com ("we", "our", "the platform") provides online gaming and Sports Betting services to users in Bangladesh. These terms constitute a legally binding agreement.

To use the platform, you must meet the following general requirements:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in your country or region.
• You may only hold one account registered in your own name.
• All information provided during account registration must be accurate and truthful.
• You are not a resident of a restricted country.

93 com services are provided on an "as is" basis. While we cannot guarantee uninterrupted platform availability, we are committed to resolving any issues as quickly as possible.

2. Account Registration & Management

Creating an account on 93 com is free. During registration, you will need to provide accurate personal information and set a strong password.

• One Person, One Account: Each person may only register one account. If multiple accounts are detected, all accounts will be closed and balances may be forfeited.
• Identity verification: 93 com may request your national ID, passport, or other documents to verify your identity at any time.
• Account security: Keep your login credentials private. You must not allow anyone else to access your account.
• Updating contact details: If your email or phone number changes, update it on your account right away.
• Suspicious activity: If you suspect any unauthorized access to your account, notify our support team immediately.

After creating your account, you will receive a welcome email from 93 com. Once email verification is complete, your account will be fully activated and all features will be available.

3. Deposit & Withdrawal Policy

93 com supports Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. All financial transactions are secure and encrypted.

• Minimum deposit: ৳500 (five hundred BDT).
• Minimum withdrawal: ৳1,000 (one thousand BDT).
• Deposit processing: Typically completed within 5–15 minutes.
• Withdrawal Processing: Completed within 24 hours at most, typically in 15–30 minutes.
• Matching payment method: Deposits and withdrawals must be made using the same payment method.
• No hidden charges: 93 com does not charge any deposit or withdrawal fees, though the payment provider's own charges may apply.

If your withdrawal is delayed, please contact our support team. All complaints are resolved within 24 hours.

4. Bonus & Promotion Terms

93 com regularly offers attractive bonuses and promotions. Each offer comes with specific terms that should be read carefully.

• Welcome bonus: New members receive a special bonus on their first deposit. This offer is available once only.
• Wagering requirement: Bonus funds must be wagered a set number of times before withdrawal (typically 10–30x).
• Duration: Every bonus has a fixed validity period. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses can only be used on specific games.
• Multiple bonuses at the same time: Generally, you cannot claim another bonus while an existing bonus is still active.
• Bonus Abuse: Misuse of the bonus system may result in bonus cancellation and account suspension.

5. Betting & Gaming Rules

The following rules must be followed when betting and gaming on 93 com. They ensure a fair environment for all members.

• Bet confirmation: Once a bet is placed, it cannot be changed or cancelled.
• Technical Issues: If a game is interrupted due to server or network issues, 93 com will provide a reasonable resolution.
• Incorrect odds: 93 com reserves the right to void any bets placed at clearly erroneous odds.
• Manipulation prohibited: Match fixing and any form of fraudulent activity are strictly prohibited.
• Maximum win limit: A maximum win limit applies to each game and bet.
• Automated software: Using bots or automated software to place bets is strictly prohibited.

In Live Casino, the dealer's decision is final. For Sports Betting, official sources are used to determine results.

6. Responsible Gaming Policy

93 com believes gaming should be fun — not a source of financial stress or emotional hardship. We place responsible gaming at the top of our priorities.

• Deposit limit: You can set daily, weekly, or monthly deposit limits.
• Session time limit: An automatic logout option is available after a set period of inactivity.
• Self-exclusion: You have the option to temporarily or permanently close your account at any time.
• Reality check: After a set period, you will receive reminders showing how long you have been playing.
• Professional support: For those struggling with gaming addiction, information on free professional support is available.

7. Privacy & Data Protection

The security of your personal data is a top priority at 93 com. We are fully transparent about how we collect, use, and protect your information.

• Your information is used solely to provide and improve our services.
• Your data is never sold or shared with third parties.
• Information may be shared with authorities where required by law.
• Payment information is secured with the highest level of encryption.
• To view or delete your data, please contact the support team.

For more information, visit our Privacy Policy Read.

8. Account Suspension & Closure Policy

93 com may temporarily or permanently suspend your account for any of the following reasons:

• For violation of any part of these Terms & Conditions.
• Fraudulent activity or bonus abuse.
• Operating multiple accounts.
• Providing false information or identity fraud.
• Suspected money laundering or illegal activity.
• Misconduct toward other users or staff.

You may also close your account at any time. Please withdraw all available balance before closing your account.

9. Policy on Changes to Terms & Conditions

93 com reserves the right to update these terms at any time. For any significant changes:

• A notice will be posted on the website at least 7 days before any changes take effect.
• You will be notified of any changes at your registered email address.
• If you do not agree to the updated terms, you will have the option to close your account.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

The "Last Updated" date at the top of this page always reflects the current version. Previous versions may be available upon request.

10. Contact & Dispute Resolution

If you have any questions or complaints regarding these terms, please contact us. 93 com takes all complaints seriously and is committed to resolving them promptly.

• Email: support@93com.net
• Live chat: Via the chat icon at the bottom right of the website.
• Support hours: 24 hours, 7 days.
• Language: Support is available in both Bengali and English.
• Response time: Typically processed within 2 hours.