1. Introduction & Scope
93 com ("we", "us", "our") places the highest importance on protecting your personal information. This Privacy Policy explains what data we collect when you use the 93 com website and related services, how we use it, and how we keep it secure.
By registering on or using 93 com, you are considered to have accepted this Privacy Policy. Please read it carefully.
Who This Policy Applies To: This Privacy Policy applies to the 93 com website, mobile app (if applicable), and all related services. Third-party websites and services are governed by their own privacy policies.
This policy has been prepared in Bengali with Bangladesh users in mind. If you have any questions, don't hesitate to reach out to our support team.
2. What Information We Collect
93 com collects several types of data. Some is provided directly by you, while other information is collected automatically from your device and browser.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number, physical address | Account Management & Contact |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, browser type, device information | Security & Service Improvement |
| Usage Information | Gaming history, betting patterns, session duration | Responsible Gaming & Service Improvement |
| Cookie Information | Preference settings, session tokens | User Experience Improvement |
We only collect information that is genuinely necessary to provide our services. No excessive or irrelevant data is collected.
3. How Your Information Is Used
93 com uses your data only for clearly defined purposes. It is never used for unauthorized or unethical ends.
- Account Management: Your information is used for registration, login, and account verification.
- Payment Processing: Financial information is used to process deposits and withdrawals securely.
- Service Improvement: Your usage patterns are analyzed to improve 93 com's services.
- Customer Support: Your information is used to resolve any issues as quickly as possible.
- Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
- Responsible Gaming: Behavioral data is used to support users who may be at risk of excessive gaming.
- Notifications & Offers: To send you relevant promotions and updates based on your preferences.
- Legal Obligations: Where required to comply with applicable laws and regulations.
Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or notify our support team.
4. Data Sharing Policy
93 com never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties.
- Payment Providers: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
- Identity Verification Services: With authorized verification agencies for the KYC process.
- Technology Partners: Server hosting and security service providers operate under strict confidentiality agreements.
- Legal Authorities: With relevant authorities when required by court order, investigation, or legal obligation.
- Business Transfer: In the event of a company merger or acquisition, provided that data protection standards are maintained.
Before sharing your data with third parties, we verify that they maintain the same standard of privacy protection. Your information is never sold to third parties for advertising purposes.
5. Cookies & Tracking Technologies
The 93 com website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Essential for login sessions and security. The site cannot function properly without them.
To understand how the site is used and help improve our services.
Personalizes your experience by saving your language, theme, and other preferences.
Used to protect against CSRF attacks and other security threats.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.
6. Technical Measures for Data Security
93 com employs industry-leading technical measures to protect your data. Our security framework is reviewed and updated on a regular basis.
- SSL/TLS Encryption: All data exchanged between the website and your device is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive data stored on our servers is kept in an encrypted state.
- Two-Factor Authentication (2FA): An additional layer of security is available to add to your account.
- Firewall Protection: Advanced firewall systems are in place to protect against unauthorised access and DDoS attacks.
- Regular Security Audits: Independent third-party security experts conduct regular system audits.
- Staff Training: All staff receive regular training on privacy and data protection.
- Data Center Security: Our servers are housed in secure data centers with 24/7 monitoring.
In the event of a security breach: In the event of a data breach, 93 com will promptly notify affected users and take immediate steps to resolve the issue.
7. Data Retention Period
93 com does not retain your data longer than necessary. Separate retention periods are defined for different types of data.
- Account Information: Retained for as long as your account is active and for 5 years after closure (as required by law).
- Transaction Details: Retained for a minimum of 5 years, in accordance with financial regulatory requirements.
- Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
- Support Contact: Retained for up to 2 years after the issue is resolved.
- Marketing Preferences: Remains active until you unsubscribe.
Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.
8. Your Privacy Rights
As a 93 com user, you have certain important rights over your own data.
Right to Access
You have the right to know what data we hold about you. Upon request, the information will be provided within 30 days.
Right to Rectification
If any of your information is inaccurate, you can request a correction through your account settings or by contacting support.
Right to Erasure
In certain circumstances, you may request the deletion of your data, provided there is no legal obligation requiring its retention.
Right to Restrict Processing
You have the right to request that your data not be used for specific purposes.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format.
Right to Object
The right to object to the processing of your data for specific purposes, particularly direct marketing.
To Exercise Your Rights: Email us at support@93com.net or reach out via live chat. Once your identity is verified, requests are typically processed within 15 business days.
9. Protection of Children & Minors
93 com strictly does not provide services to anyone under the age of 18. This is not just a legal obligation — it is our ethical responsibility.
- Age verification is carried out at the point of registration.
- Age verification through the KYC process is mandatory.
- Any account found to belong to a minor is closed immediately and no data is retained.
- If parents have concerns, they can reach us at support@93com.net.
If you believe a minor has created an account on 93 com, please notify us immediately. We will take swift action.
10. Contact & Complaints
Contact us for any questions, concerns, or complaints regarding this Privacy Policy.
- Email: support@93com.net
- Live Chat: Chat icon at the bottom-right of the website.
- Support Hours: 24 hours a day, 7 days a week.
- Response Time: Usually within 2 hours.
Policy Changes: If this Privacy Policy is updated, a notice will be posted on the website and sent to your registered email address. The effective date of any changes will be noted at the top of the page.
Why 93 com's Privacy Policy Matters for Users in Bangladesh
Many people skip reading the privacy policy before signing up on an online gaming platform — and that's a significant mistake. When you open an account with 93 com, you're sharing your name, phone number, national ID number, and financial details. You have every right to know how that information is handled.
Digital transactions in Bangladesh are growing rapidly, with billions of BDT processed daily through bKash, Nagad, and Rocket. In this environment, 93 com ensures that every transaction detail you share is stored with the highest level of security. We believe transparency is the foundation of trust.
Many platforms publish their privacy policy only in English, making it difficult for everyday users to understand. 93 com has deliberately written this policy in plain language so every user can clearly understand what we do with their data. This is more than a legal document — it is the foundation of our relationship with you.
93 com's privacy policy has been developed in line with international standards. The core GDPR principles — purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality — form the foundation of this policy. We also strictly comply with the provisions of Bangladesh's Digital Security Act.
You also play a role in keeping your account secure. Use a strong password, enable two-factor authentication, and never share your login credentials with anyone. 93 com will never ask for your password by email or phone. If anyone does, it's a scam.
This Privacy Policy is reviewed on a regular basis and updated to reflect changes in digital technology and applicable law. You will be notified before any changes take effect, and your consent will be obtained where required.
Why Your Data Is Safe with 93 com
The Six Core Pillars of Our Privacy Protection
Industry-Standard Encryption
All your data is secured using 256-bit SSL encryption — the same standard used in the banking industry.
No Sale of Data
93 com never sells your personal data to third parties. Your information is used solely to provide our services.
Transparent Policy in Bengali
The entire policy is written in plain, accessible language — not complex legal jargon. You'll truly understand what happens to your data.
You're in Full Control
You have the full right to request access to, correction of, or deletion of your data. Contact support at any time.
Defined Retention Period
Data is never kept beyond its required period. Once expired, it is securely deleted with no residual traces.
24/7 Privacy Support
Our support team is available around the clock for any privacy-related questions or concerns.
Start Gaming Safely Today
Enjoy the best gaming experience at 93 com with your privacy fully protected. Register now and claim your welcome bonus.